Terms and Conditions

Last Updated: August 7, 2023

1. Introduction

Welcome to Phoenix Cards (phoenix-card.com). These Terms and Conditions govern your use of our website and the purchase of custom metal credit cards from Phoenix Cards. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

2. Website Use

You may use our website for personal and non-commercial purposes. You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you are of legal age to enter into a binding contract.

3. Product Information

We strive to provide accurate and up-to-date information about our custom metal credit cards. However, we cannot guarantee that all product descriptions, images, and specifications are entirely error-free. In case of any discrepancies or errors, we reserve the right to correct them and update the information on our website without prior notice.

4. Ordering and Payment

When placing an order with Phoenix Cards, you agree to provide accurate and complete information. Once your order is confirmed, you will receive an order confirmation email. All payments must be made through our secure payment gateway. We accept major credit cards and other payment methods as indicated during the checkout process.

5. Shipping and Delivery

We strive to process and ship orders promptly. Estimated delivery times will be communicated during the checkout process. However, we cannot guarantee delivery dates as they may be subject to factors beyond our control, such as shipping carrier delays or customs processing. Please refer to our Shipping Policy for more details.

6. Return and Refund Policy

We take pride in the quality of our custom metal credit cards. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return. Customized cards are non-refundable unless they arrive damaged or with manufacturing defects. Please refer to our Return and Refund Policy for more information.

7. Intellectual Property

All content on our website, including but not limited to logos, images, text, and designs, is the property of Phoenix Cards and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our explicit written consent.

8. Limitation of Liability

Phoenix Cards shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. Our liability, if any, shall be limited to the amount paid for the specific product or service.

9. Indemnification

You agree to indemnify and hold Phoenix Cards harmless from any claims, liabilities, damages, expenses, and costs arising from your use of our website or any violation of these Terms and Conditions.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of Israel without regard to conflict of laws principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Israel.

11. Changes to the Terms and Conditions

Phoenix Cards reserves the right to modify these Terms and Conditions at any time. Any updates or changes will be posted on this page, and the date of the last update will be indicated at the beginning of the document. By continuing to use our website after any modifications, you agree to the updated terms.

12. Contact Information

For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at:

Phoenix Cards
Address: 3 Afridar, Ashkelon, Israel.

Thank you for choosing Phoenix Cards. We value your trust and aim to provide you with high-quality custom metal credit cards and excellent customer service.