Privacy Policy for Phoenix Card (phoenix-card.com)

Last Updated: August 7, 2023

1. Introduction

Welcome to Phoenix Card (phoenix-card.com). At Phoenix Cards, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data we collect from our website visitors and customers. By accessing or using our website, you agree to the terms and practices described in this policy.

2. Information We Collect

We collect personal information that you provide voluntarily when you interact with our website, such as when you make a purchase, subscribe to our newsletter, or contact us for support. The types of information we may collect include:

– Name
– Email address
– Billing and shipping address
– Payment information
– Phone number (optional)
– Order details
– Communication preferences

3. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

– Processing and fulfilling your orders
– Sending order confirmations and updates
– Responding to your inquiries and providing customer support
– Sending you marketing communications (with your consent)
– Analyzing website performance and user behavior
– Complying with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. If you wish to delete or modify your information, please contact us at support@phoenix-card.com.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies allow us to remember your preferences and improve our services. By using our website, you consent to the use of cookies as described in our Cookie Policy.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Despite our best efforts, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Disclosure

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties are contractually obligated to use your information only for the purposes we specify and in compliance with applicable data protection laws.

8. Your Rights

As a data subject, you have certain rights regarding your personal information. You may request access to your data, correction of inaccuracies, deletion, or the right to object to its processing. To exercise these rights or if you have any privacy-related concerns, please contact us at support@phoenix-card.com.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The latest version will be posted on our website, and the date of the last update will be indicated at the beginning of the policy.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take immediate steps to delete the information from our records. If you believe that we may have inadvertently collected information from a child, please contact us at support@phoenix-card.com.

11. International Transfers

As a global business, we may transfer your personal information to countries outside of your own for the purposes outlined in this Privacy Policy. We will ensure that these transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

12. Legal Basis for Processing

We will only collect, use, and disclose your personal information when we have a valid legal basis for doing so. This may include your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate interests as a business.

13. Marketing Communications

With your explicit consent, we may send you marketing communications via email or other channels to inform you about our latest products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe link provided in our emails or by contacting us at support@phoenix-card.com.

14. Respecting Diversity: Our Design Policy for Religious and Cultural Symbols

You can’t ask for design details that are specific to religious symbols, beliefs, or cultural practices such as those associated with Judaism, Islam, Buddhism, and other faiths. At Phoenix Card, we value and respect the diverse cultural backgrounds and religious beliefs of our customers. We are committed to creating a positive and inclusive environment for all our customers, and as such, we do not accommodate design requests that may infringe upon or misrepresent religious or cultural symbols. We encourage you to explore other creative design options that reflect your personal style while being mindful of cultural sensitivities. If you have any questions or concerns about our design policies, please don’t hesitate to contact our customer support team.

15. Governing Law and Disputes

This Privacy Policy shall be governed by the laws of Israel, and any disputes arising from its interpretation, implementation, or breach shall be resolved through arbitration by the rules of the Israeli Arbitration Association.

16. Effective Date and Updates

This Privacy Policy is effective as of August 7, 2023. We may update this policy from time to time to reflect changes in our data practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review the policy periodically.

By continuing to use our website after any changes to this Privacy Policy, you consent to the updated terms and practices.

17. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

Phoenix Card
Email: support@phoenix-card.com
Address: 3 Afridar, Ashkelon, Israel.

Thank you for taking the time to review our Privacy Policy. At Phoenix Cards, we value your trust and strive to protect your privacy and personal information. If you have any questions or concerns regarding this policy, please do not hesitate to contact us at support@phoenix-card.com.